Support resources

Support resources

Technical support

If you're an existing BankRec customer you can contact our Technical Support Helpdesk.

Find support

System health

Check the status of BankRec and other Qvalent products.

View system health

FAQs

New Payments Platform (NPP)

New Payments Platform (NPP) support and consideration in BankRec.

View the guide

Statement enrichment

A guide to understanding BankRec's statement enrichment features.

View the guide